Privacy Policy
Effective date: 01/01/26
Reimagine Adult Family Home ("Reimagine," "we," "us," or "our") is operated by Reimagine Adult Family Home, which runs licensed adult family homes in Puyallup and Port Orchard, Washington. This Privacy Policy explains what information we collect when you visit reimagineafh.com, contact us, or respond to our online ads, including Google Ads lead forms, and how we use and protect it.
By using our website or submitting your information to us, you agree to this policy. If you do not agree, please do not submit information through our website or ads.
Information We Collect
Information you give us. When you fill out a form, request a tour, join a waitlist, call, text, or email us, we may collect:
Your name, phone number, and email address
Who you are inquiring for (for example, a parent or spouse) and your relationship to them
When care may be needed and which of our services interest you
Your preferred time to be contacted
Anything else you choose to include in a message
Google Ads lead forms. If you submit a lead form inside one of our Google ads, Google shares the information you enter with us, such as your name, phone number, email, and answers to the form's questions. Google's handling of that information is covered by the Google Privacy Policy.
Job applicants. If you apply to work with us, we collect the information in your application and resume and use it only for hiring.
Information collected automatically. When you visit our website, we and our service providers may automatically collect your IP address, browser and device type, pages viewed, the site that referred you, the ad you clicked, and general location (city or region). We collect this using cookies and similar technologies described below.
How We Use Your Information
We use the information we collect to:
Respond to your inquiry, call you back, and schedule tours
Share information about room availability and our services
Manage waitlists and admissions inquiries
Operate, maintain, and improve our website
Measure how well our advertising works and show relevant ads
Review job applications
Comply with legal obligations and protect our rights
Cookies, Analytics, and Advertising
Our website uses cookies and similar tools from third parties, including Google (Google Analytics and Google Ads) and Meta (Facebook and Instagram). These tools help us understand how visitors use our site and measure and improve our ads. They may also be used to show you our ads on other websites and apps.
You can control these tools:
Adjust your browser settings to block or delete cookies
Manage Google ad personalization at Google Ad Settings
Opt out of Google Analytics with the Google Analytics Opt-out Add-on
Manage Meta ad preferences in your Facebook or Instagram settings
Learn more at the Digital Advertising Alliance
Our website does not currently respond to "Do Not Track" browser signals.
How We Share Information
We do not sell your personal information, and we do not share it with others for their own marketing.
We share information only as needed with:
Service providers who help us run our business, such as website hosting, customer relationship management (CRM), email, phone, and scheduling tools. They may use your information only to provide services to us.
Advertising and analytics partners such as Google and Meta, as described above.
Legal and safety purposes, when required by law, court order, or government request (including Washington State DSHS), or to protect the rights and safety of our residents, staff, or others.
Business transfers, if Reimagine is involved in a merger, sale, or transfer of assets. Your information would remain subject to this policy.
Phone, Text, and Email Communications
When you give us your phone number or email, you agree that we may contact you by phone, text message, or email about your inquiry and our services. Message and data rates may apply. We will not use your number for unrelated marketing without your consent.
You can opt out at any time: reply STOP to any text, click "unsubscribe" in any email, or tell us during a call. We will still contact you if needed to complete a request you made.
Health Information
Please do not send detailed medical information, diagnoses, or medical records through our website, ad forms, or email. We will discuss care needs with you privately by phone or in person.
Information about current residents' care is handled under separate resident agreements and applicable Washington State and federal law. It is not governed by this website policy.
Washington consumer health data. Some information you share, such as interest in memory care, may be considered "consumer health data" under Washington's My Health My Data Act. We collect it only to respond to your inquiry and provide the services you ask about. We do not sell it or share it for advertising.
How Long We Keep Information
We keep inquiry information for as long as needed to respond to you and manage admissions and waitlists, and as required by law. We then delete it or make it anonymous.
How We Protect Information
We use reasonable administrative, technical, and physical safeguards to protect your information. No website or online transmission is completely secure, so we cannot guarantee absolute security.
Your Choices and Rights
You may ask us to:
Tell you what personal information we hold about you
Correct information that is wrong
Delete your information
Stop contacting you
To make a request, email or call us using the contact details below. We may need to verify your identity before acting on a request. We will not treat you differently for making a request.
Children's Privacy
Our website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Links to Other Websites
Our website may link to other sites, such as Google Maps or social media. We are not responsible for their privacy practices. Please review their policies.
Changes to This Policy
We may update this policy from time to time. We will post the updated version on this page and change the effective date above.
Contact Us
If you have questions about this policy or your information, contact us:
Reimagine Adult Family Home Email: info@reimagineAFH.com Puyallup: 13901 81st Ave E, Puyallup, WA 98373 · 206-582-8700 Port Orchard: Port Orchard, WA · 206-889-0885